Shipping policy

Thank you for visiting and shopping at walldesign.in. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 2-5 business days from our office in Mysuru. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping method, rates & delivery estimates

DOMESTIC (India)

  • We offer free shipping across India.
  • We send all shipments by Amazon Shipping, Bluedart, Delhivery, Ecom Express, FedEx, IndiaPost, Xpressbees or Shadowfax.
  • In a majority of cases, orders get delivered in 9-10 business days after you have placed the order. However, we request you to use the delivery period mentioned on the individual product pages for reference.

INTERNATIONAL (Outside India)

  • Applicable shipping fees will be calculated and displayed during Checkout.
  • We prefer to send all shipments by FedEx, DHL, IndiaPost or ShiprocketX.
  • In a majority of cases, orders get delivered in 9-10 business days after you have placed the order. However, we request you to use the delivery period mentioned on the individual product pages for reference.

Custom Duty & Import Charges (For shipping outside India)

Our product + shipping fee does not include customs duty. Those will have to be borne by you and paid to the local authorities if applicable. We have no control over these charges and we can't tell you what the cost would be, as customs policies and import duties vary widely from country to country. In our experience, the number of shipments that attract customs duty is less than 10% but the possibility surely exists. We will not be able to pay these charges for you or refund any of these charges.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.